In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket.
We’re in GMT+05:30 (IST) and we aim to answer all questions within 24 hours (Monday – Friday). In some cases the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.
When sending a support request, Please provide as much detail as possible including screenshots so we can best assist you.
Adorn Support CenterOpen Ticket
Our support is limited to usage and issues with the theme and does NOT cover customization and support for 3rd party plugins. However we do offer simple CSS and code snippets whenever possible for simple customization.